Phuong Tran Counselling & Psychotherapy provides personalized, high-quality care tailored to your unique needs. Whether you’re seeking help with emotional distress, trauma recovery, life transitions, or general mental health concerns, we are here to guide you every step of the way.

Our services are available for children (7+), teens, adults, couples, and families, and we pride ourselves on offering a safe, inclusive space for individuals of all ages, genders, cultural backgrounds, sexual orientations, and abilities.

Services & Availability:
  • Online Counselling, Psychotherapy, EMDR Therapy: Receive expert support within 48-72 hours.
  • In-Person Sessions: Available at our Melbourne (St. Albans) office, with global online counselling services available for international clients (excluding USA and Canada).
  • Languages: Sessions offered in English and Vietnamese to accommodate your preferred language.
No Referral Needed:
  • Start without a GP Referral: Begin your journey to better mental health without needing a GP referral or mental health care plan.
  • Referrals: Have a GP referral? Please review our Referral and Bulk Billing guidelines before booking.
Consulting Hours:
  • Weekdays and Saturdays: 9:00 am – 5:00 pm (last appointment at 4:00 pm).
  • After-Hours Online/Telehealth: Limited availability on Tuesdays and Thursdays from 5:00 pm – 8:00 pm, Mondays and Wednesdays from 7pm-9pm.
Appointments:
  • Advance Booking Required: All appointments must be booked in advance; walk-ins are not accepted.
Urgent Appointments & Waiting Times:
  • Standard Waiting List: Typically, 7-14 working days for in-person clients.
  • Urgent Appointments: Available within 3-5 working days for an additional fee of $50.
Scheduling Your Session:
  • In-Person or Telehealth Sessions: Make sure you have a confidential, uninterrupted space with reliable internet for telehealth sessions (headset recommended).
  • Intake Form: To streamline the process, please complete an intake form. For NDIS clients or those who have seen a mental health professional before, please email a summary report to contact@phuongtran.com.au.
Important Information:

Before scheduling your appointment, we kindly ask that you thoroughly review the following policies:

These documents provide important guidelines to ensure a transparent and secure therapeutic relationship. Your understanding and agreement with these policies are essential as we work together towards your mental well-being.

Requesting a Report or Support Letter

If you need a report or support letter to submit to a third party (excluding referrals), it’s important to understand the process. For detailed information on how to request these documents, please refer to our comprehensive guide. Read more here: Essential Guide for Requesting Reports and Support Letters.

This guide will walk you through everything you need to know to make sure your request is processed efficiently and accurately.

Why Choose Phuong Tran Counselling & Psychotherapy?

At Phuong Tran Counselling & Psychotherapy, we are deeply committed to your well-being, healing, and personal growth. Our therapeutic approaches are tailored to your individual journey, and we prioritize creating a nurturing and empowering space for your emotional recovery.

Issues I can help with:

  • A life transition
  • Anger management issues
  • Anxiety
  • Stress
  • Depression
  • LGBTIQA+
  • Parenting
  • Work or Academic Stress
  • Communication issues
  • Parenting or relationship issues
  • Career & work-related issues
  • Conflict resolution
  • Cultural issues
  • Existential or spiritual issues
  • Grief and loss
  • Bereavement
  • Chronic diseases
  • Life threatening Illness
  • End-of-life
  • Life’s transitions
  • Low self-esteem
  • Mental health issues
  • Migrant issues
  • Personality disorders
  • Phobias
  • Trauma & PTSD
  • Rehabilitation
  • Relationship issues
  • Sex and sexual issues
  • Social skills
  • Domestic and Family Violence
  • Mental Health Disorders
Notes for Booking a Couple/Family Therapy Appointment

When considering booking a couple or family therapy appointment, it’s essential that all parties involved are prepared, willing, and committed to engaging in the process. To ensure the effectiveness of the sessions, here are some important guidelines and requirements to keep in mind:

1. Willingness to Communicate

Successful therapy hinges on open and honest communication. Both individuals or family members must be willing to express their thoughts, feelings, and concerns openly. This means engaging in conversations with honesty, respect, and a readiness to share personal emotions. Effective communication is the foundation for understanding and resolving relationship challenges.

2. Commitment to the Process

Therapy is not a quick fix—it requires ongoing commitment from everyone involved. Regular attendance and active participation in each session are essential for making progress. Couples and families should be willing to invest time in practicing and implementing strategies discussed during therapy, both inside and outside of sessions, to build healthier and more effective relationship dynamics.

3. Capacity for Self-Reflection

Successful therapy requires participants to engage in self-reflection. This involves examining personal behaviors, attitudes, and emotions to understand their impact on the relationship. By fostering self-awareness, individuals can identify areas for personal growth and contribute to improving the relationship dynamics. Being open to constructive feedback and exploring one’s role in conflicts can be transformative.

4. Readiness for Change

Couples and families should be ready to embrace change and recognize that growth often involves compromise and adjusting expectations. Effective therapy encourages new ways of interacting, addressing conflicts, and creating more positive relationship patterns. Readiness for change means being willing to step out of comfort zones, make adjustments, and explore new approaches to handling relationship challenges.

5. Mutual Respect

Mutual respect is critical in any therapy setting. Regardless of the disagreements or conflicts that arise during sessions, it is important that all parties maintain a respectful and supportive attitude towards each other. Respecting each other’s perspectives and emotions ensures a productive and safe environment for healing and growth.

Additional Tips for a Successful Couple/Family Appointment:
  • Prepare Before Sessions: Reflect on your goals for therapy, specific issues you’d like to address, and what you hope to achieve. This helps set a clear direction for your sessions.
  • Be Patient: Relationship therapy often requires time to see tangible results. Be patient with the process and give yourself and others space to grow and adjust.
  • Create a Safe Environment: Ensure that each session feels like a safe space where everyone can express their thoughts and emotions without fear of judgment.
Booking Your Couple/Family Therapy Appointment

When you’re ready to book a couple or family therapy appointment, ensure that all participants understand the importance of these key requirements. Therapy works best when everyone is open, engaged, and committed to improving the relationship.

Phuong Tran Counselling & Psychotherapy offers specialized couple and family therapy to help you work through conflicts, improve communication, and build stronger relationships.

PRICING DETAILS FOR COUNSELLING/PSYCHOTHERAPY SERVICES
——$—–

Initial Assessment Session 

60 – 90 minutes

  • Individual session: $180 per session.
  • Couple/Family session: $200 per session.

For ongoing session 

40 – 60 minutes

  • Individual Session: $165 per session.
  • Couple/Family Session: $185 per session.

Group session

Group session (conducting counselling/psychotherapy sessions with a group of individuals who share common concerns): Fee for group sessions is negotiable

CONTACT US:

Phuong Tran Counselling and Psychotherapy

Mobile: 0449 521 397

Email: contact@phuongtran.com.au

Website: phuongtran.com.au

Address: 232 Main Road East, St. Albans, VIC 3021

SCHEDULE AN APPOINTMENT

First appointment and already have a referral.

First appointment and do not have a referral yet.

I’m a returning client scheduling another session.

Phone call booking
Give me a call at 0449 521 397 to speak directly with me. I will guide you through the booking process and assist you in finding the most suitable appointment slot based on your availability and the nature of your appointment.
Text Message Booking

Send a text message to my dedicated booking number at 0449 521 397. Please include the following information in your text:

  • Your full name
  • Preferred date and time for the appointment
  • Service or reason for the appointment
  • Any special requests or notes
I will respond to your text message as soon as possible to confirm the appointment or offer alternative slots if your preferred time is not available.
Email booking
Send an email to contact@phuongtran.com.au with the following details:
  • Subject: Appointment Booking
  • Your full name and contact number
  • Preferred date and time for the appointment
  • Brief description of the service or purpose of the appointment
  • Any additional information you believe is important
I will respond to your email within 24 hours with a confirmation of the appointment or with alternative options if needed.
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