Counselling/Psychotherapy Services

Counselling & Psychotherapy in Melbourne & Online

Professional support when life feels difficult, overwhelming or uncertain

You do not need to have everything figured out before coming to therapy.

You may be feeling anxious or overwhelmed, carrying the effects of trauma or grief, struggling in a relationship, facing major changes, or simply knowing that something in your life needs attention.

Counselling and psychotherapy offer a confidential space to slow down, understand what is happening, and work toward meaningful change at a pace that feels right for you.

Phuong Tran is an experienced Clinical Psychotherapist and Clinical Counsellor with more than 16 years of experience across public mental health, hospitals, schools, community mental health, Employee Assistance Programs (EAP), aged care, cancer and palliative care, and private practice.

Her approach is warm, collaborative, trauma-informed and culturally responsive, drawing on evidence-informed therapeutic approaches according to each person’s needs.

PACFA Registered Clinical Counsellor | ACA Level 4 Registered Counsellor

Sessions are available face-to-face in St Albans, Melbourne, and online across Australia, in English and Vietnamese.

No GP referral is required for private appointments.

How I can help

People come to therapy for many different reasons. You do not need to fit into a particular diagnosis or category to seek support.

Counselling and psychotherapy may help with:

  • Anxiety, stress and burnout

  • Depression, low mood and self-esteem

  • Trauma, PTSD and difficult past experiences

  • Grief, bereavement and major life transitions

  • Relationship, family and parenting concerns

  • Cultural, identity and migration-related challenges

  • Chronic illness, cancer, palliative care and end-of-life concerns

  • Existential, meaning and spiritual concerns

Phuong works with children aged 7+, adolescents, adults, couples and families, subject to suitability and individual clinical needs.

A Therapy Approach Tailored to You

Therapy is not one-size-fits-all.

Phuong takes time to understand your experiences, circumstances, strengths and goals, and works collaboratively with you to decide what may be most helpful.

Her practice may draw from:

Person-Centred Therapy • EMDR • CBT • ACT • DBT-informed practice • Mindfulness • Solution-Focused Therapy • Emotion-Focused approaches • Family Systems • Integrative Psychotherapy

The approach used will depend on your needs, preferences and therapeutic goals rather than applying the same method to every person.

Individual Counselling & Psychotherapy

Individual therapy gives you dedicated space to focus on the concerns that matter most to you.

Sessions may help you:

  • Understand patterns in thoughts, emotions and relationships

  • Process difficult or traumatic experiences

  • Develop practical coping strategies

  • Strengthen emotional regulation

  • Explore identity, values and life direction

  • Develop greater self-understanding and resilience

Your first session allows time to explore what has brought you to therapy, your current concerns, relevant history and what you hope to gain from counselling.

Ongoing sessions are tailored to your needs and therapeutic goals.

First Individual Appointment — Online or Face-to-Face

Ongoing session: Returning client scheduling another session — Online or Face-to-Face

A 10% discount on the normal fee for 10 sessions when paid upfront in a single payment. 

Relationships can become strained through communication difficulties, conflict, loss of trust, parenting pressures, changing family roles or major life transitions.

Couple and family counselling provides a structured and respectful space where different perspectives can be heard and explored.

Therapy may help you:

  • Improve communication

  • Understand recurring patterns of conflict

  • Strengthen emotional connection

  • Navigate parenting and family challenges

  • Work through significant changes

  • Develop healthier ways of responding to one another

First Couple/Family appointment — Online or Face-to-Face

Ongoing session: Returning client scheduling another session — Online or Face-to-Face

Why Work With Phuong?

Finding the right therapist is not only about qualifications. It is also about feeling respected, understood and safe enough to speak honestly.

Phuong brings more than 16 years of clinical experience across diverse mental health, healthcare and community settings.

Her practice is:

  • Trauma-informed

  • Person-centred

  • Evidence-informed

  • Culturally responsive

  • LGBTIQA+ inclusive

  • Bilingual in English and Vietnamese

  • Grounded in professional ethics, respect and compassion

Phuong has particular experience supporting people affected by trauma, complex mental health concerns, grief and loss, chronic illness, cancer and palliative care.

Professional Registration

Phuong Tran
Clinical Psychotherapist | Clinical Counsellor | EMDR Therapist

PACFA Registered Clinical Counsellor
ACA Level 4 Registered Counsellor

Ongoing professional development, supervision and ethical practice form an important part of Phuong’s clinical work.

Appointment Options

Face-to-Face

232 Main Road East, St Albans VIC 3021

Online / Telehealth

Available across Australia.

Languages

English & Vietnamese

Referral

No GP referral is required for private counselling and psychotherapy appointments.

How to Book

Booking your appointment is simple.

1. Choose your service
Select the appointment that best suits your needs.

2. Select an available time and complete payment
Full payment is required to secure online bookings.

3. Check your email
You will receive your receipt and appointment confirmation after payment.

New clients: relevant intake and consent forms will be sent to the email address provided during booking. Please complete the required forms before your first appointment.

Cancellation, rescheduling and missed appointments are subject to the applicable booking and cancellation policy.

If you are unsure which service is appropriate, you are welcome to contact Phuong before booking. Please only provide information necessary for your booking. When leaving a message, voicemail, email, please do not include sensitive personal, medical, or detailed clinical information. Your booking information will be handled with care and in accordance with applicable privacy and confidentiality requirements. Information submitted through the Client Portal will be handled in accordance with applicable privacy and confidentiality requirements. Sending an email is an appointment request and does not confirm your booking. Your appointment is confirmed only after you receive confirmation from me. Full payment is required to secure an online appointment. Cancellation, rescheduling and missed appointments are subject to the applicable appointment and cancellation policies.

Cancellation & Rescheduling
FAQs about confidentiality
FAQs about pricing and payment methods
Counselling & Psychotherapy FAQs

Ready to Take the Next Step?

You do not need to wait until things feel unmanageable before seeking support.

Therapy can provide space to understand what you are experiencing, recognise your strengths, and begin making changes that are meaningful to you.

Phuong Tran
Clinical Psychotherapist | Clinical Counsellor | EMDR Therapist

English & Vietnamese | Face-to-Face & Online

Schedule Appointment
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